Send the customer summary by email daily or weekly using the configured mail transport.

Recent administrative actions across permissions, scripts, jobs, reports, and lifecycle settings.

Central SMTP, ticket, and offline alert settings.

Inbound mailbox settings for parsing device alert emails from the monitored sender.

Unique error messages from inbound alert emails. Admins set defaults here.

Inbound alert messages parsed from the monitored mailbox.

Rolled up by device and alert error to highlight noisy incidents.

Reusable customer / site / device matches learned from manual linking.

Sender quality, malformed subjects, and mailbox-source drift.

Recent ticket, email, Teams, script, and cooldown action results.

Notify admins when security events such as auth failures, permission denials, and rate limits occur.

Per-client limits for browser/API traffic to /api/* (agent heartbeat, job poll, and job results are excluded). Changes apply immediately after save.

Runtime visibility for maintenance, scheduled report delivery, rate limit store, effective API limits, and security notifications.

Configure default retention guidance and lifecycle metadata for history, notes, and reporting.

Operational settings moved out of env and into SQL-backed app state.

API key, base URL, and model for manual backup log and device analyses. Values are stored in SQL-backed app state. Built-in default model is gpt-4o-mini when nothing is saved and OPENAI_MODEL is unset. If OPENAI_API_KEY, OPENAI_BASE_URL, or OPENAI_MODEL are set on the server process, they override these fields.